FAQs

15 DAYS NO-RISK GUARANTEE. IS THAT TRUE!?

• That’s right! All purchases are covered for 15 days from the day of order delivery (from the day of delivery to your doorstep).

We have a no-nonsense policy when it comes to our customers’ satisfaction. If you’re not satisfied with your products, we will issue a full refund, no nonsense questions asked!

Please check out our full Refund and Return Policy for details.

 

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HELP! MY ITEM IS DAMAGED/DEFECTIVE. WHAT DO I DO?

• If the item you received is damaged/defective, depending upon the case, we will issue a FULL refund or FREE replacement, after you return the item to us!
• Please check out our full Refund and Return Policy for details.

 

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HOW LONG DOES MY REFUND TAKE?

We usually complete refunds within 24 – 48 Hours on our end! After that, it may take 2-3 business days for Your Bank to process the refund. Do not worry, Mail Us at support@blackwidowshop.com if you face any issues!

 

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